Altair License Management

An activation code is an 18-character code that is used to activate Altair product and looks like this:

ACTIVATION CODE: XXXXXX-XXXXXX-XXXXXX

 

Activation helps verify that your copy of Altair Product has not been used on more PCs than the Altair Software License Terms allow.

 

How to Find your Altair Activation Code:

  • If you bought Altair Product from an authorized retailer, the activation code will be emailed to you
  • If you bought a digital copy of Altair Product from buy.datawatch.com, the activation code will be emailed to you within 24-48 hours after purchase

In scenarios like:

Moving License from one machine to another:

First copy the activation code, then deactivate your license from old machine in order to use it on the new machine. More information on deactivating the license can be found by clicking here.

Re-installation of the product:

First copy the activation code, then deactivate your license before uninstalling the product. More information on deactivating the license can be found by clicking here.

Machine crashed:

Contact Altair Support for assistance with your activation code.

Lost Activation Code:

Contact Altair Support for assistance with your activation code.

Notes:

  • Before contacting support please make sure your current maintenance status is up to date. If not current on maintenance then please reach out to your Account Manager at Altair or Sales at Datawatch. Click Here to email an Account Manager
  • If you don’t have a Altair Support Account, You can register for one here.