Purchasing a product – that’s just the beginning of your relationship with Datawatch.

Our support services are here to help you discover the value of Datawatch and our commitment to our customers. From tips to documentation and troubleshooting, our support services provide everything you’ll need to quickly become an expert in visual data discovery and get the most value from your Datawatch product.

Access the Datawatch Customer Support Portal

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If you don’t have access, register by filling out the form to the right and Customer Support will contact you shortly.

Note: Datawatch requires a 24 hour turn-around time for portal/forum access and patch download requests.


Before you contact Customer Support, please read.

Software Support Policy 

Datawatch Desktop 12.4.2 System Requirements and Fact Sheet 

Datawatch Desktop Modeler System Requirements