NOTE: We’re migrating to a new support portal. Click here to learn more about the changes we’re making!

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Purchasing a product – that’s just the beginning of your relationship with Datawatch.

Our support services are here to help you discover the value of Datawatch and our commitment to our customers. From tips to documentation and troubleshooting, our support services provide everything you’ll need to quickly become an expert in visual data discovery and get the most value from your Datawatch product.

Access the Datawatch Customer Support Portal

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Valid login credentials are required to access the Customer Support Portal. If you have access,

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If you don’t have access, create a support account below,

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Note: Datawatch requires a 24 hour turn-around time for portal/forum access and patch download requests.

Looking for Product Documentation?

Find it here


Before you contact Customer Support, please read.

Software Support Policy 


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