Telecom

Datawatch gives telecom network operators real-time visibility into performance on a second-by-second basis. In this highly competitive marketplace, slow performance and lag is a competitive nightmare and outages are simply unthinkable. To prevent problems, telecoms need the kind of comprehensive view of operations that Datawatch provides.

“Our managers were struggling with some simplistic dashboards we had built using a different vendor’s tool. The old system had two major problems: It couldn’t handle real-time data feeds and the visualizations were not designed for really efficient analysis. We purchased Datawatch and got it up and running in a matter of days. Our managers love it!” – Director of Call Center Operations, Major Telecom Firm

Datawatch lets telecom companies monitor vast amounts of streaming and historical data to monitor performance and quality of service. With Datawatch visual dashboards, you can better analyze profitability and capacity, detect fraud, provide revenue assurance, and monitor customer service at call centers.

With Datawatch, telecom companies can:

  • Enhance network performance with real-time visualizations of resource utilization, network operations and early indication of potential problems.
  • Increase customer satisfaction and reduce churn with visibility into network performance and the effectiveness of your customer service call centers.
  • Increase revenue per user with aggregated information on how customers are using your network and where you can upsell and cross-sell.
  • Develop new products and markets with a clearer understanding of possible areas customer needs, market trends, competitors’ offerings and possible areas for expansion.

Solution Accelerators

Solution accelerators provide the best practices and visualizations that have been previously configured to solve specific challenges for all types of organizations. Using a solution accelerator can reduce your implementation time and let you find answers faster than your competitors.

Service Management Accelerator for Telecom

International telecommunications network owners sell network capacity to many operators. As such, network owners must extract data from call data records for analytics and visualization to track the following key performance indicators: Quality of Service (QoS) levels for voice traffic is flowing to and from different countries Variations in QoS from operator to operator Voice […]

Value
Guide
Demo
Video
Deployment
Guide
Evaluation
Kit

Visualization Accelerator for Splunk™

The value of Operational Intelligence is to provide complete information to a user, enabling them to make faster, smarter decisions and to maximize impact. By correlating a wide variety of events and data from both streaming feeds and historical data silos, Datawatch helps organizations gain real-time visibility to critical business information, in context, through advanced […]

Value
Guide
Demo
Video
Deployment
Guide
Evaluation
Kit
 

Try Datawatch Desktop for Free

Visualize any data at any speed. Start creating your data visualizations now.

Download Trial