At Datawatch, our goal is to offer exceptional quality service while providing a quick response to your needs. As part of this effort, we have launched our customer support portal. The portal is available for customers whom have purchased up to date maintenance for their Datawatch product.
This portal provides you the ability to create and track support cases as well as search our knowledge base. Datawatch wants to make sure you have access to all the pivotal information and tools you need to be successful using the Datawatch products.
Once logged into the support portal, Datawatch will provide customers access to the Upgrade Patches and Datawatch Forums.
We will continue to make ongoing improvements and welcome any feedback. To start using the support portal, you must first register here.